Installation Guides
How Porcelain Is Installed
Porcelain is unforgiving. It is dimensionally perfect, which means every error in the base beneath it shows. This is how it should be laid.

The base
Excavation to around 200mm, compacted MOT Type 1, then a concrete or full mortar bed. Porcelain must never be laid on sand or on spot dabs — the slab will ring hollow and eventually crack.
Slurry priming
Every slab has its back primed with a slurry bond before it is set. Porcelain is non-porous, so without a primer there is nothing for the mortar to grip. Skipping this is the most common cause of lifting slabs.

Setting and falls
Slabs are set individually to a consistent joint width with a fall of around 1:80 away from the house. Levels are checked continuously rather than at the end.
Jointing and cleaning
A flexible external jointing compound is worked into the joints and cleaned off immediately — porcelain shows residue permanently if it is left to cure. The terrace is then left to gain strength before use.

Common questions
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